Welcome to Al Mawraqi Consult. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other information you provide directly to us.
• Technical Information: Includes your IP address, browser type, device type, operating system, and browsing behavior on our website.
• Communication Data: Includes the content of any communication you have with us, such as emails, chat messages, and calls.
• Usage Data: Includes information about how you use our website and services, including pages viewed, time spent on the site, and links clicked.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To deliver the consulting services you have requested and to manage your account.
• Communication: To respond to your inquiries, provide customer support, and send you updates or promotional materials (if you have opted in).
• Improving Our Services: To analyze usage patterns and improve our website, services, and overall user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
• Opt-Out: You can opt-out of receiving promotional communications from us at any time.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with the updated date.